The Steel Framing Alliance has a 30-day, unconditional money-back guarantee on printed materials. For media products (software and CD-ROM), we will provide a refund of the purchase price for unopened media, and will refund 50 percent of the purchase price for opened media. All materials should be sent in their original packaging back to the point of origin, as printed on the mailing label. Call the Steel Framing Alliance with questions before you ship your package back.

Bulk Order Policy:

Some publications are available for bulk ordering under the following terms:

1. There is a 10 percent discount off the cover price on bulk orders of 100 or more publications.
2. Full payment for all publications, including shipping and handling, must be received before the publications are shipped.
3. SFA and CFSEI members may purchase a maximum of 5 copies of SFA/CFSEI publications at the discounted member price during a calendar year. Publications purchased under these terms are for private use and may not be resold under any circumstances.

Hours of operation:

The Steel Framing Alliance Store may be contacted directly by phone for order inquiries or telephone orders.

Call 1-202-785-2022 or email: order@steelframing.org